Director, Digital Care
Joined: June 2011
Charles launched DIRECTV’s social media program in 2008 with operations that span both U.S. and overseas. He has been featured on Mashable, ComputerWorld, ZDNet, Financial Times of London, and CNNLive.com and presented social media case studies at Harvard, Stanford, UCLA and International Conferences. His social media case studies are featured in “The Power of Real-Time Social Media Marketing” http://tinyurl.com/27hjfcf by Beverly Macy and “No Bullshit Social Media” http://amzn.to/xMkDn6 by Jason Falls.
When not building advocates online, he is executive producing a new documentary and building a tiny home in wine country on the Central CA coast.