Feb. 21 Sponsor Spotlight: SAP

The wonderful team at SAP are sponsoring our Tuesday, February 21 event on Social CRM. Please welcome them into the SMCLA family! As market leader in enterprise application software, SAP  helps companies of all sizes and industries run better. Today, SAP is on an innovation hyperdrive.  With a user-centric lens on Big Data, Mobility, Cloud, and […]

Feb. 21 Speaker Spotlight: Charles Miller

Chris here. Our fellow board member, Charles Miller, will be on our Tuesday panel on Social CRM. Don’t know what that is? Come by and learn more from the pros! We’ve changed venues – so please head on over to ING DIRECT Cafe LA on February 21! A leading Social Media practitioner, speaker and panelist, […]

Feb. 21 Speaker Spotlight: Dr. Natalie Petouhoff

Learn more about our President and speaker for next week’s Social CRM event, Dr. Natalie Petouhoff. Haven’t RSVP‘d yet? Here’s your chance – see ya at ING DIRECT Cafe LA next Tuesday!   Dr. Natalie, a former social media Forrester Analyst, heads up the Social Media Executive Education Division at UCLA and is President of […]

Change of Venue: 2/21 Social CRM event now at ING DIRECT LA CAFE

Hello, fans and members! Please note our venue change! Our “Loving Your Customer: Social CRM” panel on Tuesday, February 21. The good people at ING DIRECT Cafe Los Angeles are graciously hosting us again, with all-you-can-drink sodas, coffees and teas, as well as (my favorite) FREE PARKING! ING DIRECT Cafe Los Angeles is located at […]

Truly Love Your Customers? A Top 10 Brand Relationship Guide – Guest Post by Charles Miller of DirecTV

Truly love your customers? Here’s your Top 10 Brand relationship guide. More and more, brands are focusing on how to build stronger relationships with their customers. While tools are important, they are only a means to the end. In keeping with this time of year, the following list will seem very familiar to the best […]