Tag Archives: social media

Register For Next Week’s Gravity Summit!

Hey everyone,

The 2nd annual Gravity Summit is coming up next week on Monday, 2/22 – if you haven’t signed up yet, there’s still time! Social Media Club members can get $100 off the registration pricing by clicking here. Here’s more info:

Gravity Summit at UCLA- Best Learning and Networking Event You’ll Attend All Year! Plus you can get CE Credits for attendance!

Gravity Summit events help bridge the gap between the new Social Media Marketing tools and the business community. We seek to help educate and inform marketing professionals, small business owners, advertisers, and c-Level executives, and others, about the exciting new marketing and communications landscape that is evolving daily.

Gravity Summit is the brainchild of New Media Visionary, Author and Strategic Consultant Rodney Rumford. Beverly Macy, Managing Partner of Y&M Partners LLC, also teaches Social Media Marketing for the UCLA Extension Executive Business and Management Division.

Who Attends Gravity Summit Events?

Industries: Healthcare, pharmaceutical, communications, real estate, communications, software applications companies, franchise organizations, nutriceuticals, sports marketing, entertainment, music and gaming, financial services, non-profit organizations, advertising and PR, packaged goods

Decision Makers: Senior VP, CEO, President, Physician, Recording Artist, Publisher, VP Business Development, VP Marketing, Director of Client Services, Director Events and Promo, Business Manager, Senior Partner, Director of Membership Development, Managing Director, Director Content Management, SEO Specialist and more

Most social media events are preaching to the choir. We are raising the bar and increasing the level of education by presenting actionable knowledge that will help attendees move the meter and have an impact on their marketing objectives.

We deliver the critical knowledge on what to do next and what matters most for your business. In these competitive times, having this knowledge and knowing how to move forward can be a strong strategic advantage.

We will present the latest in digital leadership knowledge to help you with your business.

Attendees walk away with:

Best Practices
Action Items
Unique Insights
Case Studies
Unique Trends Data
Clearly Defined Objectives
Access to a Peer Network

I’ll be there and I hope you will too!

Twitter for Families

So here you are, espousing your thoughts and a few work tips on Twitter when suddenly you receive an unexpected email. Your mother is now following you. Your mother is now reading your notes. Worse yet? She’s providing her advice. On your lunch diet.

As technologies continue to make it easier to connect with friends and family online, families are turning more and more often to the distribution communication platform that Twitter and Facebook Status Updates provide. Combining Twitter with other social applications (like Facebook) serves to strengthen and magnify the communication capabilities of families on the Internet to an even greater degree.

So why connect with your family on social network platforms?. What is driving this increasing trend?

Sharing family successes has long been a part of Twitter – tweeting while at a son’s baseball game or a daughter’s dance recital has provided Twitter users a way to share their family pride with family members and strangers alike. New Twitter tools, like whrrl, enable instant photo sharing. Instead of providing a link to a photo or an album, you can provide the entire multimedia experience in a much easier fashion. This only serves to enhance the wildly popular link-sharing capabilities of Twitter.

Even the military recognizes the power of the online family and now provides significant support for families on Twitter in the form of educational feeds (usually issued by a government group), support groups for overseas personnel and injured veterans, general family support, and just about anything one can think of. In short, individuals and groups are taking the lead on organizing Twitter. In the absence of tools provided by Twitter, families are using Facebook and other social media networks to more easily integrate Twitter updates into their families.

Perhaps the most common and familiar use of Twitter and the family involves the unfortunate aspects of tragedies and disasters. Disasters can take a number of forms ranging from earthquakes and wildfires to highway accidents and home fires. It is fairly clear, just by looking at the news, that Twitter is a now a major factor in keeping families in the loop as to the current state of a given disaster. Whether a family needs general news on a situation or specific feedback from a family member in jeopardy, Twitter maintains the variety of communication channels (Web, IM, SMS, etc.) necessary to significantly increase the chances of messages getting out in a timely manner.

Personal tragedies also continue to shape the evolution of the Twitter communication medium. Most of us seen some sort of cry for help from a family member, a friend, or “friend of a friend” . We have seen this in email, blogs, whole Web sites, and now Twitter. One of the best uses of Twitter we have seen is a hospital using Twitter to inform families on the status and results of an operation.

When communicating with family on Twitter (and other public-facing social sites), privacy concerns should be a strong consideration when discussing personal family issues . Families have a tendency to talk casually with each other online, which too can have negative results such as Criminals have begun to monitor sites like Facebook and Twitter in order to determine when families are on vacation, which is an ideal time to commit robbery. The usual warnings to putting private and family-related information on the Web apply. Just as you wouldn’t put flyers outside your home when you go on vacation, think twice about posting your vacation plans, until after you get home.

The growth in family uses of social media will only continue to grow as more and more tools for information sharing develop. But as this trend continues to soar, so do the dangers. By being careful with what you share online (no personal or financial information, no specific travel dates, no home address), you should be able to enjoy sharing your news online safely.

Games Go Social: Discussion Recap

Also floored by all the information about gaming shared last night.

Flattened by last night's info-overload.

The ubiquity of pink cows: How Facebook and iPhone are changing the way we play.

Just as the Internet has transformed how we watch movies, read books, and listen to music, social media, led by Facebook and iPhone, are changing the way we play games. How has the gaming industry responded to our new recreational habits? To answer this question, SMC-LA invited Girl Gamer co-founder Mike Prasad to chair “Games go social” a panel discussion exploring the impact of social media on the development and marketing of PC and console games.

Some background about the gaming industry

  • Market size: estimated between $46 and $65 billion in 2010.
  • Demographics are changing, led by strong growth in casual gaming.
  • Online and mobile sectors are developing and shaping business strategy.
  • Distribution channels are moving away from brick-and-mortar operations to digital downloads.
  • 50% of game players are on Facebook.

Building community: Facebook & traditional computer games

Prasad opened the discussion by asking how console and computer game developers are using social media to build and strengthen communities. Aaron Kaufman, community manager for Command and Conquer, said he uses Facebook to connect with loyal, if not hard-core, gamers.

“Message boards are scary,” he said, “and do not represent the actual user population.” In two months, Kaufman created a 20,000-person fan base on Facebook, and is now able to connect with more gamers, more reliably.

Quin Banks said that Tarver Games is using Facebook to help gamers of “Ghost Attack” play with friends and to prolong the experience. Since this game is intended as a television pilot, it also creates excitement and connection to characters.

What makes a game social?

The stereotypical social game is free, small, and everlasting, but, according to all the panelists, bragging rights are also strong motivators. (Think about how proud someone is to inform you that they have 12 pink cows while you are still trying to figure out how to play Farmville.)

Giving users the opportunity to create and share content, a key part of World of Warcraft’s success, also builds community. In addition, Josh Hartwell, CEO of GoSub60 Games, suggested allowing users to customize a game’s presentation thereby creating a personal experience. Again, this provides opportunities to showoff that can increase motivation to play and share.

Games go mainstream

When iPhone made Facebook mobile, games became portable. It set the stage for Farmville and other casual games (like solitaire and word games) to infiltrate the general public. These games replace crossword puzzle books and mad-libs.

“They are filler,” Banks added. “We play them on our phones while waiting in line at the grocery store. The games are secondary.”

Strategy

Hartwell echoed Banks’ statement when he said that gaming is a service. As a service, a game developer must think about the ongoing, long-term dialogue with a growing, and diverse, set of players. Strategically, the gamer and the developer are partners and that relationship needs to be nurtured.

Social media makes building this relationship easier, but requires forethought. Your users are your revenue base, and making money is necessary. Revenue models need to fair, non-exploitive, and successful. When Prasad asked if anyone was doing it right, the panel had a hard time citing any good examples.

Everyone is still climbing that learning curve.

The challenge for gaming companies in the age of social media: Make long-term commitments with gamers by sustaining (developing) interactive and collaborative communities that generate revenue.

* According to Business Week, PricewaterhouseCoopers predicted $46.5 billion in 2006 and Reportlinker estimated 8.9% growth annually, totaling $76 billion in 2013.

Yogi Berra on Social Media

Yogi Berra: Eternal Yankee by Alan Barra

As a warmup to next week’s meeting on Sports and Social Media, I thought a few reflections from one of the greatest baseball players of all time would be appropriate.

Last week, I started reading a book called “Yogi Berra: Eternal Yankee” and am amazed by how much I have learned about Yogi so far.  I am only up to page 70 in the book, but I am already convinced that Yogi is (was) the best catcher who played the game (sorry Bill Dickey and Johnny Bench).

While I am not a Yankees fan, I am a baseball fan and the book is a fascinating read so far as it traces Yogi’s roots from a boyhood in St. Louis (Joe Garagiola grew across the street from him) to minor league baseball teams in Norfolk and Newark to a short stint in the U.S. Navy (he was at Omaha Beach on D-Day) and then as a 21-year-old rookie for the New York Yankees in 1947.

So, who knew his real name is Lawrence Peter Berra?

And can you believe that his first year salary with the Yankees was only $5000 (doesn’t A-Rod make that in 5 minutes?) and he had to work in the hardware department of Sears in his off-season?

While thinking about the impact Yogi has made on the sport of baseball, I imagined the impact that Yogi would have if he had been talking about social media instead.  Yogi was and still is a colorful personality who is well known for his malapropisms and for fracturing the English language.  So, I have taken a few of his famous quotes or “Yogisms” and interpreted them as if Yogi was really talking about social media.

When you come to a fork in the road, take it.

This Yogism is a perfect analogy to social media.  Implementing social media successfully requires a lot of experimentation to test what will work in a specific situation and what won’t work.  With the social media landscape changing so rapidly, Yogi is urging us to remain flexible as something that worked last month may not work next month.  So, if you come to a fork in the social media road – take both forks and keep trying.

In baseball, you don’t know nothing.

And in social media, most people don’t know nothing either.  There are many people who claim to know it all and there are many people who say they are practicing social media when they aren’t.  Yogi is telling us to keep learning and pushing the envelope.  If you think you know it all, then you have stopped thinking.

Social media (or baseball) is ninety percent mental. The other half is physical.

Implementing social media is not just something you think about or do once and move on.  In other words, social media is like putting Rogaine on a bald man’s head – you have to keep at it on a daily basis.  Yogi is telling us to put in a strong effort on the strategy and pre-game preparation, but then you must actually put in the same or greater effort on a daily basis out on the playing field.

If people don’t want to come out to the ballpark, how are you going to stop them?

Likewise, you can’t stop people from not visiting your website or participating in your community.  Baseball teams have to field a compelling product (i.e. a winning team) if they want fans to come to the ballpark.  In the same manner, Yogi’s advice is that companies need to provide a compelling reason for customers to visit their website and to interact with them in today’s competitive environment.  Are you interacting with your customers and prospects – or just talking at them?  Are you providing multiple ways for customers to find you online?

You can observe a lot by watching

There is a lot to be said for lurking.  Most of what I have learned about social media came from seeing what worked for other people and then testing it myself.  Social media is so new and is transforming so quickly that most people have learned their craft through on-the-job-training.  Yogi compels us to keep observing and pay attention to what is working (or not working) for others.

Finally, I want to leave you with a final Yogism and with a few links to explore:

And remember…

The game isn’t over until it’s over.

…so play hard all nine innings!

[note: this post originally appeared in my Social Media Musings blog]

Meeting Announced: Brand Building via Social Media

We’re pleased to announce our next meeting where we explore “Brand Building via Social Media“  on March 31st, 2009 7:00pm to 9:00pm

For our March event, we will hear from an awesome panel of people who have successfully used social media to help build their brands. Learn about best practices, how to build strategy and what tactical implimentation might entail.

We’ll answer these question and more:

  • Where have brands been successful in using the social web to build their brand online?
  • What are some approaches that don’t work?
  • Do people still pay attention to advertising online?
  • What are some more advanced ways to go beyond these basic tactics for social media brand management?
  • How does a larger brand use social media to manage their reputation?  deal with a crisis?  solicit product feedback?
  • Is it different for smaller brands?
  • How do we address granularity and fragmentation of online audiences?

Our Panelsts:

Babette Pepaj: Founder, BakeSpace, Inc. BakeSpace.com
Anne Please: Cisco Systems
Rob Frankel: www.robfrankel.com

(additional panelists TBA)

Save the Date: March 31st, 2009 7:00pm to 9:00pm

Sponsor Love <3:

Shearaton Universal

Big thanks to the fabulous Sheraton Universal City Hotel for providing an amazing venue, this place is posh!

Sheraton Universal Hotel
333 Universal Hollywood Drive
Universal City, CA 91608
Map
Phone: (818) 980-1212